Check out our Frequently Asked Questions below. If you still need help please get in touch! x

General

Where do you ship to?

We currently
ship to the UK. If you are in a different country and would like to order, please get in touch!

How long does shipping take?

Each order is made to order and individually created, assembled & packed by us in our little studio, they are dispatched within 5-7 working days.

How do I track my order?

All our orders are sent tracked 24 & 48, so you will receive tracking updates from when we dispatch your order!

I have a specific idea that isn't on your shop, can you still help?

We can absolutely create custom & bespoke pieces & we would love to help bring your idea to life!

Just get in touch and we can talk through your vision, and take it from there!

Returns

Can I return my order

Due to our products being made to order with personalisation & custom elements we cannot accept returns.

However, if there is a problem with your order we will be more than happy to assist in any way we can, please get in touch via our contact form or email on hello@theeverafterclub.com.

Can I exchange for a different item?

We currently do not accept exchanges - however if there a problem with your order, please get in touch via our contact form.

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