Check out our Frequently Asked Questions below. If you still need help please get in touch! x
General
Where do you ship to?
We currently
ship to the UK. If you are in a different country and would like to order, please get in touch!
How long does shipping take?
Each order is made to order and individually created, assembled & packed by us in our little studio, they are dispatched within 5-7 working days.
How do I track my order?
All our orders are sent tracked 24 & 48, so you will receive tracking updates from when we dispatch your order!
I have a specific idea that isn't on your shop, can you still help?
We can absolutely create custom & bespoke pieces & we would love to help bring your idea to life!
Just get in touch and we can talk through your vision, and take it from there!
Returns
Can I return my order
Due to our products being made to order with personalisation & custom elements we cannot accept returns.
However, if there is a problem with your order we will be more than happy to assist in any way we can, please get in touch via our contact form or email on hello@theeverafterclub.com.
Can I exchange for a different item?
We currently do not accept exchanges - however if there a problem with your order, please get in touch via our contact form.